Archive for December, 2009

Debug It! in Brazil

Debug It!

Debug It! is making its way around the world, as this review by Luiz Marques in Brazil demonstrates.

Luiz is kind enough to say:

While I was familiar with many of the practices discussed in the book … I learned quite a few new things.

He goes on to say:

Well worth the time, specially as it is not very long.

Many thanks, Luiz.

Forgive and Remember

You’re recovering from a major operation—which nursing unit do you choose? One that reports an error once every 500 patient days, or one that reports an error once every 50 days?

What if I were to tell you that in the first unit, which on the face of things makes 10 times fewer mistakes, nurses don’t report errors because they’re concerned that “heads will roll.” Would that change how you feel? How many errors are being swept under the carpet? Do you think that they’re likely to be learning from their mistakes or repeating them over and over again? (This example comes from Hard Facts, Dangerous Half-Truths & Total Nonsense by Jeffrey Pfeffer and Robert I. Sutton, Harvard Business School Press, ISBN: 1-59139-862-2.)

In software, we have our own name for mistakes—we call them bugs. And every bug is an opportunity to learn.

To read the rest of this article, take a look at Issue 6 of PragPub magazine